Problem with CitiesXL 1.0.0.297

[alo95]

I have bought CitiesXL 1.0.0.297 with an italian magazine and i have installed it and inserted the activation code. But, when i have tried to start it, it is happened that on the log in page (after that you push "Play" button) it is appeared these sentences ---> "Could not connect to the servers - The game servers could not be reached. We apologize for the inconvenience. Please, try again in a few moments." And, when i have tried to do the connection, it is appeared ---> "Trying to login" and after a few seconds ---> "The service is not available".
I have tried to connect the game two times. Why this problem?
Remember that i have bought it with an italian magazine (that is of March).
Help me please!!

[GildasfromFocus]

The latest game version is required in order to connect to the Cities XL server and play the game.
Please download and install the following update for the 1.0.0.297 version of Cities XL 2009:

1. Click http://support.focus-home.fr/CXL_1.0.0. ... 457-B3.zip
2. Save CXL_1.0.0.297_to_CXL_1.1.0.457-B3.zip file on the hard disk.
3. Once download done, open CXL_1.0.0.297_to_CXL_1.1.0.457-B3.zip file.
4. Run CXL_1.0.0.297_to_CXL_1.1.0.457-B3.exe application file and follow the instructions.

If you have Windows Vista or Windows 7 and you cannot install the update:
Right mouse click CXL_1.0.0.297_to_CXL_1.1.0.457-B3.exe application file and click Run as administrator.

We recommend you to use a free download manager like Free Download Manager http://www.freedownloadmanager.org/ to download your files.
This will allow you to resume a broken or paused download and should prevent the corruption of files once downloaded.

We are very sorry for the inconvenience.

[alo95]

The latest game version is required in order to connect to the Cities XL server and play the game.
Please download and install the following update for the 1.0.0.297 version of Cities XL 2009:

1. Click http://support.focus-home.fr/CXL_1.0.0. ... 457-B3.zip
2. Save CXL_1.0.0.297_to_CXL_1.1.0.457-B3.zip file on the hard disk.
3. Once download done, open CXL_1.0.0.297_to_CXL_1.1.0.457-B3.zip file.
4. Run CXL_1.0.0.297_to_CXL_1.1.0.457-B3.exe application file and follow the instructions.

If you have Windows Vista or Windows 7 and you cannot install the update:
Right mouse click CXL_1.0.0.297_to_CXL_1.1.0.457-B3.exe application file and click Run as administrator.

We recommend you to use a free download manager like Free Download Manager http://www.freedownloadmanager.org/ to download your files.
This will allow you to resume a broken or paused download and should prevent the corruption of files once downloaded.

We are very sorry for the inconvenience.

Thank you a lot GildasfromFocus. I will do it and i will try to start the game again