Crash At PLAY [HELP!!!]

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City Builder
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Re: Crash At PLAY [HELP!!!]

Postby City Builder » 01 November 2010, 06:00

Sorry I couldn't help you more.

Please let us know if they come up with a solution to your particular game crashing in case others run into it they can try what ever Focus might tell you to do.
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New023
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Re: Crash At PLAY [HELP!!!]

Postby New023 » 01 November 2010, 06:40

Sent them a message yesterday, still waiting for reply.

New023
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Re: Crash At PLAY [HELP!!!]

Postby New023 » 01 November 2010, 08:26

*sorry for double*
It seems that the game crashes only in planet mode. I played a tutorial and ran fine. The game will crash no matter what when you click PLAY. Still waiting for FHI to reply

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mr-tom
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Re: Crash At PLAY [HELP!!!]

Postby mr-tom » 01 November 2010, 08:46

New023 wrote:*sorry for double*
It seems that the game crashes only in planet mode. I played a tutorial and ran fine. The game will crash no matter what when you click PLAY. Still waiting for FHI to reply


They don't work weekends, so hopefully they will receive your message today, although don't be surprised if there's a bit of a queue. ;)
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New023
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Re: Crash At PLAY [HELP!!!]

Postby New023 » 01 November 2010, 09:54

^ Ohh i didnt know that, thanks for telling me! Hopefully they reply by tommorow or the day after

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mr-tom
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Re: Crash At PLAY [HELP!!!]

Postby mr-tom » 01 November 2010, 19:47

No idea how things currently stand, but we used to warn people that they might have to wait a whole week.

Would be great if you could let us know how long it does take as that'll give us an idea for next time.

Cheers.

Tom.
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hercegyu
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Re: Crash At PLAY [HELP!!!]

Postby hercegyu » 25 October 2011, 11:40

Did any found solution for this problem :?:

Facepalm
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Re: Crash At PLAY [HELP!!!]

Postby Facepalm » 14 November 2012, 06:44

The mod corrupted your saved game file for the city you were using it on. You need to find that saved game in your C:\Users\USERNAME\AppData\Local\Focus Home Interactive\Cities XL 2011\live\offline\solo directory and delete it.

El Cid
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Re: Crash At PLAY [HELP!!!]

Postby El Cid » 15 December 2012, 22:27

Deleting the local save file fixed the crash issue for me. I had the same issue and had given up on this game for almost 6 months. BTW, I also went to the games tech support and never received a reply, don't hold your breath.


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